Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website operated by Find Your Employees LLC ("Find Your Employees", "we", "us", "our") and the services we provide.

By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Services.

2. Services Provided

Find Your Employees LLC provides outsourced customer support, staffing, contractor placement, screening and related services for e-commerce and online businesses.

Our Services may include: chat support, email support, phone support, returns processing, back-office assistance, multilingual support, identity verification, and contractor onboarding.

3. Eligibility

You must be at least 18 years of age to use our Services.

By using our Services, you represent and warrant that you have the legal authority to enter into these Terms.

4. Client Responsibilities

Clients agree to:

• Provide accurate information required to deliver Services
• Maintain communication regarding project needs, scope and timelines
• Not engage in illegal or abusive activity through our Services
• Ensure their use of our Services complies with applicable laws

5. Contractors & Screening

We may perform identity verification, screening, background checks or skills assessments for contractors or candidates.

By submitting information to us, you consent to such verification processes.

We do not guarantee contractor performance, but we take reasonable steps to ensure suitability.

6. Pricing, Billing & Payments

Pricing is listed on our website unless otherwise stated in a custom agreement.

Invoices may be issued monthly or as specified in the contract.

All payments must be made on time. Failure to pay may result in Service suspension.

Payments are non-refundable unless explicitly stated in writing.

7. Term, Cancellation & Termination

Either party may terminate the Services with written notice, unless otherwise specified in a contract.

We may suspend or terminate access to Services immediately if:

• There is misuse, abuse, fraud or non-payment
• You violate these Terms

Either party remains responsible for payments due up to the termination date.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the Services.

This includes business information, customer data, technical data, internal procedures and contractor information.

Confidentiality obligations survive termination.

9. Data Protection & Privacy

Use of our Services is also governed by our Privacy Policy, which describes how we collect, use and protect personal information.

By using our Services, you agree to the terms of our Privacy Policy.

View our Privacy Policy

10. Intellectual Property

All content on our website, including text, graphics, logos, icons, software and design elements, is the property of Find Your Employees LLC or its licensors.

You may not copy, distribute or modify our content without written permission.

11. Prohibited Uses

You may not use our Services for:

• Illegal activities
• Harassment or abuse
• Data scraping or unauthorized data collection
• Impersonation or fraud
• Misuse of confidential information

12. Disclaimers

Our Services are provided "as is" without warranties of any kind.

We do not guarantee uninterrupted uptime, performance, or specific business outcomes.

Contractors provided through us are independent, and we are not liable for their decisions or conduct beyond our reasonable control.

13. Limitation of Liability

To the fullest extent permitted by law, Find Your Employees LLC is not liable for indirect, incidental, special, punitive or consequential damages.

Our total liability arising from the Services shall not exceed the amount paid to us in the previous 30 days.

14. Indemnification

You agree to indemnify and hold harmless Find Your Employees LLC from claims, damages, losses or expenses arising from your misuse of our Services or violation of these Terms.

15. Governing Law

These Terms are governed by the laws of the United States and the State of Florida.

Any disputes will be resolved in the courts located in Florida.

16. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on our website with a revised "Last Updated" date.

Continued use of our Services constitutes acceptance of the updated Terms.

17. Contact Information